Customer Testimonials

1-9 of 32

Page:
  1. 1
  2. 2
  3. 3
  4. 4
Bill. Thanks for your expert advice on the custom Chimney Chase cover with the two Chimney Caps. The product is excellent and your service is the best a person can get. I had a perfect fit with the "extra-large" chase cover. I am pleasantly pleased. I would recommend you and your company whole-heartedly.
William Dempsey March 13, 2019
Thanks for the superior service. I ordered a 6" liner, support and cap for my flue. Talked with Bill two times. He was very punctual in returning phone calls and most kind in helping. Shipping was also timely and arrived in good shape. Thanks again would definitely do business again.
James March 13, 2019
I was very impressed with this company. I called with questions relating to a new chimney liner and one of their employees spent 30 min with me addressing everything I needed, ensuring we got exactly what I needed for my set up, and provided details on how to get everything just right as I installed everything myself. Quick delivery and great prices compared to other dealers. I will absolutely go back to them in the future!
Zach March 13, 2019
Ordered my stainless steel chase cover from here. Gave them the measurements and it fits perfect. Fast delivery, great product and great fit. Would recommend anyone needing to replace their chase cover to order it from here. Thanks
Daniel Gray March 13, 2019
I was ready to purchase a new pellet stove when a local shop told me my issue was my vent pipe and improper venting and not my pellet stove. I got two quotes from businesses at $1750.00 amd $1670.00 to install a new flex pipe liner and cap with a new tee assembly. I looked online at prices for flex liner kits and found Fireside. I was blown away by how much lower their kit prices were. I was then blown away by their customer service. I made a mistake when ordering and got the basic kit instead of the Kit that had the Tee assembly. I ended up going to a local shop to get the Tee I needed as I could not wait to get this pellet stove working again after a $400.00 electric bill from December. From start to finish dropping the liner and hooking up the stove and putting the new cap on took 2 hours. My pellet stove is working as it has never before teaching me the lesson of proper venting for a pellet stove!!! I am so thankful to Fireside for their quality product,shipping and customer service. Thank you for making me toasty warm again!! 10 stars!!!!!!
Sandra March 13, 2019
test
Thank you for all the help on measuring, the chase cover and cap fit perfectly! I am very pleased and hopefully never have to replace that again!! Excellent service and excellent product!
Chrissy July 13, 2017
test
My backyard project is not finished but I wanted to share some pictures.
Robert April 13, 2017
test
A photo of the finished project. Tomorrow I remove the scaffolding which is three feet above the roof. I took the picture while standing on the roof peak about 20 feet back. Thanks again for your patient help!
Paul October 03, 2016
Just wanted to follow-up with the Napoleon EPI 1402P fireplace insert I purchased and installed earlier this year. The chimney liner was the most difficult part of the installation, getting the end from oval to round to fit the adapter, but I finally got it. Now that we're in our winter months, where before I would burn a wheelbarrow full of wood each evening, would smoke up the house, and wouldn't really put out much heat. With the new insert, I actually turned off the gas furnace. Using the air control, we open it while getting a fire going, but cut it down to a minimum to slow down the burn. We only burn a small bundle of wood each evening, it doesn't smoke up the house at all, and it keeps our 2200 sq ft home a warm toasty 75 - 82 degrees all night. Also, this unit with the gold doors really made for a beautiful addition to our home. Thanks again for all your help with the selection of such a nice unit. Our whole family really loves it.
Martin Bowman April 12, 2017

1-9 of 32

Page:
  1. 1
  2. 2
  3. 3
  4. 4